Technical Support of Silver Gold Tester by VRAY
For comprehensive support, our services cover Installation Instructions, facilitating proper setup from the start. at VRAY, We provide regular Software Updates to ensure your system is current and efficient. Detailed Technical Training is available to help users master the equipment. All hardware comes with a Hardware Warranty, and immediate assistance is provided through Remote Guidance for quick problem resolution.
Safe Operation Guidelines and Reminders for Your Silver Gold Tester
For safe operation of your Silver Gold Tester, strict adherence to guidelines is paramount. Always preheat and calibrate the instrument daily upon startup. Crucially, ensure the protective door is tightly closed before starting any test to prevent X-ray leakage and potential radiation damage to the operator. Using a regulated power supply or UPS is highly recommended to protect against voltage fluctuations, which can damage the X-ray tube, high-voltage module, or hard disk, leading to system crashes. Maintain a dry, clean, and well-ventilated working environment; humid, hot, or dusty conditions can cause overheating, mainboard dampness, or detector malfunctions. Never forcibly cut power or frequently turn the machine on/off. Strictly follow the operation manual and manufacturer's training; unauthorized modification of software parameters or calibration data can distort results and incur high recalibration costs. Furthermore, never touch the detector window with sharp objects or fingers, as this will damage the detector film and result in extremely high maintenance costs. Lastly, avoid moving the sample or opening the door during a test, as this can cause sample shifts, test failure, and potential X-ray exposure.
What did our happy clients say?
Recently, we purchased a VRAY VR-T7 Silver Gold Tester. Its 0.01% accuracy for 9999 gold and 30s test speed are phenomenal for our lab! The high-sensitivity SDD detector ensures top-tier performance. We strongly recommend VRAY for their precision instruments.
Our recent VRAY VR-X5 Silver Gold Tester purchase has been excellent! The USA Si-Pin detector provides superb accuracy, and its ability to test solid, liquid, and powder samples is incredibly versatile for our recycling business. VRAY truly delivers quality!
Having recently acquired the VRAY VR-X3 Silver Gold Tester, we're very impressed. The 0.1% accuracy for 999 gold is highly reliable for our jewelry store, and its robust 50W X-ray tube ensures consistent results. For value and dependability, we strongly recommend VRAY.
Our new VRAY VR-T7 Silver Gold Tester is a powerful asset. The 5MP camera with 160x magnification and manual XY platform allow unmatched sample detail. This unit’s overall performance is exceptional, making precise analysis effortless. Highly recommend VRAY!